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Rabu, 28 Juli 2010

How to Get a Business Loan

Small businesses are the economic lifeblood of this country, and the majority of them began with help in the form of a small business loan. Very few small business owners have the funds available privately to start or expand their enterprise, so most are forced to seek out loans to move their vision forward.

But there are some things that everyone should know before applying for a small business loan. It's always important to know what the bank or lending institution is looking for, what factors go into their decision to either grant or reject your loan. By playing to these factors, you can better your chances of securing that money for your business.

What is your personal story? Firstly, the bank will want to know about you. Your credit history, experience and education will all be factors preliminarily considered in the process of your application. These things speak to who you are as a business person, your credibility for running your own business.

What is your Business Plan? The meat of your proposal will be in your Business Plan. This is an outline you will present to the bank detailing your business idea while providing answers to the questions that the bank has.

How much are you applying for? This figure should be all-encompassing. It should include costs for startup and overhead as well as operations costs like payroll and inventory. It is very important to you and the bank that this number be as accurate as possible.

Where is this money going? Again, accuracy and detail are important here. Your business plan should have a detailed breakdown of how much is going where and for what.

When can you repay your loan? This is the question that anyone, from the bank to your wealthy relative will want an answer for. Be professional. Use financial statements and cash-flow projections to illustrate how your business will generate profit and be a good investment for the bank.


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15 Steps for Successful Strategic Alliances (and Marriages)

Wedding bells fill the Northern Hemisphere air for this season's happy couples. Among the newlyweds armed with pre-nuptial agreements are numerous companies starting strategic alliances, joint ventures, and focused collaboratives.

Unlike full-blown mergers, in which two really do become one because one company disappears, alliances and partnerships resemble modern marriages: separate careers, individual checkbooks, sometimes different names, but the need to work out the operational overlap around household and offspring.

For many years, I've helped major companies and other organizations extract value from their strategic alliances or watch them disappear. I've developed a 15-step guide to ensuring success as every stage of the relationship, from courtship to ongoing success (first reported in my book World Class).

So here is my business marriage counseling advice. Any resemblances to personal marriages or advice for June newlyweds are strictly intentional.

1. Be open to romance, but court carefully. At the beginning of new relationships, selective perceptions reinforce dreams, not dangers. Potential partners see in the other what they want to see, believing what they want to believe. Hopes, dreams, and visions should be balanced by reality checks.

2. Know yourself. Build your strengths. An organization seeking partners should identify assets that have value to partners and strengthen them. Networks of the weak do not survive. The best alliances join strength to strength.

3. Seek compatibility in values. In rapidly changing environments, compatibility in values, philosophy and goals is more important than specific features of an immediate business deal. The basis for collaboration must be more enduring, and there must be a foundation for mutual trust to help weather inevitable changes or problems.

4. Treat the 'extended family' respectfully. Include other partners and stakeholders. Rapport between leaders of partner organizations is not enough. Other people and organizations who are the 'relatives' in each organizations' extended family must also be won over.

5. Put the lawyers in their place. Leader-to-leader relationships are important. Partnerships and network formation shouldn't be turned over to third-party professionals, such as staff analysts, lawyers, consultants, or deal-brokers.

6. Vow to work together until business conditions do us part. Commit to a first project, to exploring growth in the relationship, to monitor change, and to remain friends if changing conditions require a graceful exit.

7. But don't count on the contract. Formal agreements can't anticipate everything, and interpretations of the agreement vary — even within the same organization.

8. So keep communicating, face-to-face. Matters are more easily sorted out when partners' leaders keep talking long after their initial deal-making and dedicate people to watch over the relationship — a partner or alliance 'ambassador' (the equivalent of key account managers).

9. Spread involvement. Create more ties for more people. Alliances begin with a few direct connections among top leaders. As projects unfold, more people at more levels must get involved, and they need to feel connected, too — that they know their counterparts in their partner organization. The more people feel included, the more they have a chance to see the others face-to-face and come to know them, the easier it will be to implement partnership activities.

10. Build organizational bridges — formal structures. Active collaboration occurs when organizations develop structures, processes, and skills for bridging organizational and interpersonal differences and getting value from the relationship. Bridges include formal governance (a partnership board), joint project teams, and alliance ambassadors.

11. Respect differences. Alliances, partnerships, and networks are most helpful when they involve differences — when partners give each other something they do not already have. But differences in "specialty" desired by partners are accompanied by more "inconvenient" differences in behavioral style, motives and goals, operating methods, or cultural assumptions. Respect is essential. Time must be invested in understanding differences and transcending them.

12. Teach partners. Learn from partners. People from across the partnership network must become teachers as well as learners. Often the ultimate value of a partnership is the new knowledge and skill it brings. Organizations that derive greater value from their alliances tend to have greater communication internally, share more information, and promote an atmosphere of learning.

13. Be prepared to change yourself. Partners must be willing to be influenced by one another. To make linkages possible requires operating compatibilities, project by project and sometimes even in a larger sense. This can mean learning the other's language and style or inventing a new one; changing to the other's system or creating a joint one.

14. Help everyone win. Mutuality is the hallmark of organizational collaboration. Balancing benefits so that each partner gets something of equivalent value can be hard to do in the short run, but it is essential in the long run. The best alliances try to maximize the value of the whole relationship, which then makes it more valuable to each partner.

15. Get closer, change course, or exit gracefully. Like living systems, relationships evolve. Change should be expected. But the best guarantee that organizations will be closer in the future is success in what they try to achieve today. Success strengthens relationships.

To ensure that your partnerships are effective, apply these principles at every stage of the relationship. Then toast the benefits of happy marriages!


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Career Decisions and Generation X

Here are a few more of the questions that came in during a recent HBR-sponsored webinar — but that we didn't have time to get to. These are primarily focused on career decisions and interpersonal dynamics in the workplace. I hope you'll share your own views.

On-Ramps
You asked: What do good on-ramps for X'ers look like?

Good on-ramps for X'ers should build capital and offer choice. That capital comes in three forms: social, emotional, and intellectual — and all three are important components of successful on-ramps.

Social capital is about relationships — helping people who've taken time off retain their connections.

Emotional capital is about feeling committed to the organization — creating touch points that reflect the values that drew the individual to the company in the first place.

Intellectual capital is about knowledge — keeping individuals up to date on the expertise they'll need to do the job well once they return.

X'ers particularly value choice. Companies should offer options for work arrangements, designed to allow talented X'ers to choose the approach that will work for them. For more on the importance of on-ramps, see Carolyn Buck Luce's recent post.

Multiple Careers
You asked: Does the longer life expectancy explain why people are retiring from two and three jobs?

To some extent, yes. However, I think other factors, such as the increase in the labor market's instability over the past several decades, have had a more significant influence. After watching several decades of layoffs, X'ers today tend to be very wary of putting all their eggs in one corporate basket. They don't like to be pigeonholed, or pushed out on a limb of specialization, knowing the inherent danger that, in a fit of whimsy, the corporation will saw the branches off behind them during the next restructuring. In our research, they are the generation most likely to fear being laid off and to feel at a dead end in their corporate careers. One of their highest priorities is keeping their options open and their skills diverse — to be as self-reliant as possible.

Tribal Bonds
You asked: When your company has offices in many locations, and the next higher position is somewhere other than where you are now, how do you minimize the severing of ties?

The approaches for staying in touch are fairly straightforward, although new technologies like Facebook and LinkedIn certainly make that easier than ever before. The more important question for companies to wrestle with is whether that next higher position has to be based in a new location. Many progressive firms are beginning to look at the benefits and tradeoffs of having a leadership team that is geographically dispersed. Again, with new technologies, it's becoming more possible for people to live near their "tribe" and work anywhere, any time.

Family Values
You asked: How should an X'er communicate the need for better work-life balance in a way that an employer can accept and respond to with a positive change? Are X'ers deciding not to have children and, if so, why?

X'ers are having children, although the birth rates are lower than they were several decades ago. The key to communicating any request is to address its implications for the company right up front, and of course, if possible, in a positive way. I strongly recommend using ROI language (and I talk about how to do that in the book I wrote for Gen Y: Plugged In). Don't sugarcoat the analysis; consider all the pros and cons for the organization of the change you're requesting; and identify appropriate remedial actions.


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Selasa, 27 Juli 2010

12 Gifts for Cash-Short, Recession-Weary Workplaces



Welcome to holidays in a recession. Retailers play chicken with discounts. Office parties are downsized or terminated. E-cards from friends are caught in spam filters while paper cards arrive from people you've never heard of. Public school teachers are forced to refuse gifts from parents of their students. "Bonus" is a dirty word.

The economy might depend on consumer spending, but workplaces depend on the opposite: finding low-cost ways of showing appreciation to recession-weary employees and colleagues. With reduced budgets, other forms of caring must be ramped up, even where commitment is in short supply. Cynics could say "show me the money." But compared to animated e-cards, human gestures have more substance and lasting value. Here are some last-minute ideas to stimulate creative thinking about giving services that improve quality of work life into the new year, with small cost but high payoff.

* Time. For the overloaded, time to breathe deeply is a valuable present. Can a deadline be extended? Work hours more flexible? Cancel a routine meeting. Send people home early.
* Personal introductions. Gift-wrap an offer of new leads, prospects, or connections. Everyone knows someone who could help someone else.
* Surprise entertainment breaks. Find dancers, acrobats, jugglers, singers, or rock bands, drawn from local schools or talented employees, to perform on the premises. Or hold an employee talent show.
* Name recognition. Put up street signs in the hallways naming portions after people who work there. Have a graffiti wall of signatures. Flash a rotating display of people and names on video monitors in public areas.
* Bosses serving staff. Senior executives could cook and serve breakfast, deliver the mail, or do valet parking.
* Memories. Bosses or team-mates could send notes and photos about positive events, framed for display.
* Personalized art. Bring local artists on site for live production of artworks or on-demand sketches.
* Rule suspension. Remove the most frustrating and least necessary rules.
* A service. Taking on a task for someone else can be a welcome gift — and also point the way to long-term efficiencies. Exchange of coupon books with personal services can substitute for holiday gift swaps useless objects.
* Notes to families. Send a letter to partners, parents, or children telling how their family member makes a difference.
* Convenience. Add to the services available on the premises. Find more ways to order in or have things delivered.
* Peace on earth — or at least in the office. A period of amnesty or apology for past conflicts or troubles can pave the way to a fresh start.


Of course, work still needs to be done, targets met, customers served, and shareholders satisfied. The unemployed still need jobs, and retail spending by consumers still matters for economic recovery — so let's hope that retailers meet their projections, profitably. But gifts that don't require a commercial transaction can strengthen human bonds. Saving money is not the only rationale. The gift of workplace caring keeps on giving, by providing energy and motivation for the hard work ahead.


 
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When Your Employees Know More Than You

Managing today's highly skilled professionals takes special skills — and not the ones that you may think. Oftentimes, knowledge workers know more than you do about their jobs. So, how do you manage people who know more about what they do than you do?

In such instances, you have to look at leadership through the wants and needs of the worker as opposed to the skills of the leader. Here are some quick tips for effectively managing knowledge workers.

Demonstrate passion
In days past, working 40 hours per week and taking 4-5 weeks of vacation meant that people often focused less on loving what they do. Today people work 60-80 hours a week and it's crucial that they love their work to avoid burnout. Those who lead by example and demonstrate passion for what they do make it much easier for their followers to do the same.

Strengthen abilities
With less job security and more global competition, it's critical that people update and refine their skills continuously. Leaders need to look beyond skills needed today and help their workers learn skills they will need tomorrow.

Appreciate time
People have less time today, which means the value of that time has increased. Leaders who waste their workers' time are not looked upon favorably. Leaders will be far more successful if they protect people from things that neither encourage their passions nor enhance their abilities.

Build networks
Today, job security comes from having ability, passion, and a great network. Leaders who enable people to form strong networks both inside and outside the company will gain a huge competitive advantage along with the loyalty of their workers. These professional networks allow people to expand their knowledge and bring it back to the organization.

Support growth
The best knowledge workers are working for more than money. They want to make a contribution and to grow in their fields. Leaders who ask their people, "What can our company do to help you grow and achieve your goals?" will find it comes back tenfold.

Expand happiness and meaning
No one wants to work at a meaningless job that makes them unhappy. Leaders must show their workers how the organization can help them make a contribution to the larger world and feel rewarded for doing something about which they are passionate.

Managing knowledge workers is a challenging and rewarding job. Leaders who do so must look beyond the work and think about the person who does the work if they are to be successful. By appreciating and encouraging the dedication, time, and experience of their workers, leaders help shape not only the futures of the professionals they lead but also the future of their organizations.



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A Deeper Kind of Joblessness



In lieu of a catchy opening line, a hammer-blow of a chart. The median duration of unemployment is, today, more than double what's it been at any point in the last half-century, at 6 months and counting. It's what you might call the dwindling of the American Dream.

Reviving the ghost of the great John Maynard Keynes, economists from Paul Krugman, to Brad DeLong, to Martin Wolf, to Bruce Bartlett, are chalking up a jobless recovery to a lack of aggregate demand. I'd like to advance a suggestion: it's not just the quantity of demand that's problematic — it's also the quality of demand.

So let's talk about jobs — how they're created, and, conversely, how they vanish. Here's a company that caught my eye this week. Knights Apparel, top supplier of clothing to universities, is pioneering a factory called Alta Gracia where workers earn a living wage — 3.5x the minimum wage, to be precise. In an industry premised on rock-bottom pricing, that's an awesomely courageous move that rocks the status quo.

So will it succeed? Maybe, maybe not. Here's the bigger point. Knights is far from the first proponent of higher wages. One of its pioneers? None other than card-carrying communist...Henry Ford. Most know him for making cars, but in fact, he innovated something much bigger than a mere product: the institution of the "job" as we know it today. Not only did this radical innovator institute perhaps one of the first minimum wages, he did it while cutting working hours. Working 40 hours a week for at least a minimum wage? It's a fixture of American society today.

Surprised? Yet, Ford explicitly said that if he paid his workers above the norm, and gave them more leisure time, not only would he gain greater commitment and dedication, in a industry marked by quick turnover — but, more importantly, he'd also spark more, better demand for novel relatively expensive durable goods, like cars, amongst a still relatively poor middle class.

So one might raise their eyebrows, then, and reasonably wonder whether it's American preferences that are killing the American dream. If America has changed so much that what Henry Ford thought was eminently practical is now seen as hopelessly naive — well, then perhaps it's not just bankers, bonuses, and bailouts that are really behind the Great Crash.

Here's what I mean by that. Every time I buy something from your local big-box retailer, it's not that, as protectionists and "patriots" often claim, that I'm destroying an American job. In fact, it's worse: I just might be helping stamp out the idea that there should be jobs as we know them.
Consider: the bulk of that stuff is made, when we cut through the triumphant rhetoric of globalization, by people who are "sub(sub-sub)-contractors," enjoying few, if any, of the benefits we associate with "jobs" — security, tenure, benefits, labor standards, etc. And, of course, when those privileges are gained, production is simply moved to countries, regions, and cities where they haven't been.

Low quality demand, then, means that we buy cheap, but the price is invisibly steep: it ignites a global race to the bottom, what a complexity economist might call a dynamic equilibrium of negative consumption externalities, consumption that results not just in joblessness but a loss in the quality of jobs. The quality of a job is sparked by higher quality demand; or, valuing more than just the dollar price of a thing, but also its human and social impact. When we have low-quality demand, we have low-quality jobs. When we value McDonalds, the result is McJobs.

A living wage is a small, halting — and perhaps even thoroughly misguided — step in a great reset of those self-destructive preferences. Yet a step it nonetheless is.

Contrast it, then, with what you might call high-quality demand. Every so often, I take my own step, in a little experiment I started about a year ago: I buy specific items in my own little budget from a (preferably local) artisan — made with love, care, and respect — but which cost 20-30% more.

Now, my friends, folks, and colleagues seeing only the cost differential, think I'm going a little nuts. Here's what they don't see: that I'm deliberately attempting to see if I can also factor in a different set of benefits: the benefit I enjoy from helping support something and someone I actually care about, the benefits of having a trusted, ongoing relationship with them, instead of merely mutely, anonymously consuming mass-made "product."

Now, maybe I'm just a soft-hearted fool. But my little experiment is changing how, what, and where I buy — and what kinds of benefits I enjoy. In short, my preferences are changing radically: I do enjoy the stuff above, and often, I enjoy it more than the generic, disconnected, alienating stuff I used to "consume." I'm learning to value not just the financial cost of stuff, but, more deeply, its often-invisible, yet still very real, human and social benefits. I suspect that if we are to create tomorrow's jobs, it will require a sea change in preferences.

Note, here, a key nuance. Shifting jobs to lower-wage countries is a tremendous boon to the impoverished. But it would be an even bigger boon if it weren't a double whammy: if, sneakily, we didn't also denude jobs of quality as they were shifted overseas; if the wage differential itself was enough, instead of exploiting a lack of governance and legislation as well; if that which makes a job more than just mere work didn't get, ever so conveniently, lost in translation.

Were that not to have happened already, people around the globe might have had more to spend, and more time to invest in spending it, with less risk — and so perhaps the global economy's problem of aggregate quantity of demand might currently be less severe. As Ford presciently saw a century ago: "well-managed business pays high wages and sells at low prices. Its workmen have the leisure to enjoy life and the wherewithal with which to finance that enjoyment."

Yet, even that depends on a more fundamental cause: higher quality demand. Because to generate higher wages, more leisure, better standards, work that affords space for passion, care, and respect — to offer that to, well one another — we might just have to learn to value the human, natural, and social more, first.

Perhaps this post, like my little experiment, seems idealistic — even naïve — to some of you. And that's the real point. What Keynes and Ford understood that seems to have been lost in the race to hypercapitalism, is this: it's an interdependent world. And in such a world, tracing — and then turning — the ever-more complex, spiralling effects of feedback is what matters. Call it, if you like, by a much older name: wisdom.



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Business Opportunities Advice

Starting your own home business is not a simple task. However once you’ve made that first move and worked your way through everything the next most important thing is to market your business. That is where most of us go wrong – either because we’re not entirely market savvy people or because we try to do what most of the companies or organizations we know are doing right now.

However for your own unique business and your budget this might not be the best place to look at. A common mistake people who start up a business or even after a successful period of the business do is try as much as possible to advertise the business at different places.

Did you know that studies show that an average person has to see an ad at least 6 times before actually considering buying that product or service? If this is the case, then advertising purely will not be the best of options to take.

Finding your business opportunity in itself is an art. So what you must do is first find out ways and means of how you can promote your business that will bring positive results. One of the easiest ways of doing this is buy telling your friends, family, neighbors, previous work collogues, basically everyone you know about your business and what it does. This way, even if they don’t use your service they will recommend it to people they know and we all know what wonders ‘word of mouth’ can do.

Provide services from your business to charitable causes – Not only does this make your business show upon good light but will gain respect among the community as a decent and genuine business.

Another good way of promoting your business and tapping into new opportunities is by partnering or co-advertising products with another similar or complimenting business. For example, if you’re running a business to do with financial consulting, you can partner with a local bank to display your card and in turn you may direct them to the bank if a loan is required by a client etc. Your local community is a great source that can be tapped in to.

Most importantly, look out for opportunities that can add value to your business as well as the community or customer base you’re looking at as people buy confidence in a business more than the product itself.


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