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Selasa, 27 Juli 2010

12 Gifts for Cash-Short, Recession-Weary Workplaces



Welcome to holidays in a recession. Retailers play chicken with discounts. Office parties are downsized or terminated. E-cards from friends are caught in spam filters while paper cards arrive from people you've never heard of. Public school teachers are forced to refuse gifts from parents of their students. "Bonus" is a dirty word.

The economy might depend on consumer spending, but workplaces depend on the opposite: finding low-cost ways of showing appreciation to recession-weary employees and colleagues. With reduced budgets, other forms of caring must be ramped up, even where commitment is in short supply. Cynics could say "show me the money." But compared to animated e-cards, human gestures have more substance and lasting value. Here are some last-minute ideas to stimulate creative thinking about giving services that improve quality of work life into the new year, with small cost but high payoff.

* Time. For the overloaded, time to breathe deeply is a valuable present. Can a deadline be extended? Work hours more flexible? Cancel a routine meeting. Send people home early.
* Personal introductions. Gift-wrap an offer of new leads, prospects, or connections. Everyone knows someone who could help someone else.
* Surprise entertainment breaks. Find dancers, acrobats, jugglers, singers, or rock bands, drawn from local schools or talented employees, to perform on the premises. Or hold an employee talent show.
* Name recognition. Put up street signs in the hallways naming portions after people who work there. Have a graffiti wall of signatures. Flash a rotating display of people and names on video monitors in public areas.
* Bosses serving staff. Senior executives could cook and serve breakfast, deliver the mail, or do valet parking.
* Memories. Bosses or team-mates could send notes and photos about positive events, framed for display.
* Personalized art. Bring local artists on site for live production of artworks or on-demand sketches.
* Rule suspension. Remove the most frustrating and least necessary rules.
* A service. Taking on a task for someone else can be a welcome gift — and also point the way to long-term efficiencies. Exchange of coupon books with personal services can substitute for holiday gift swaps useless objects.
* Notes to families. Send a letter to partners, parents, or children telling how their family member makes a difference.
* Convenience. Add to the services available on the premises. Find more ways to order in or have things delivered.
* Peace on earth — or at least in the office. A period of amnesty or apology for past conflicts or troubles can pave the way to a fresh start.


Of course, work still needs to be done, targets met, customers served, and shareholders satisfied. The unemployed still need jobs, and retail spending by consumers still matters for economic recovery — so let's hope that retailers meet their projections, profitably. But gifts that don't require a commercial transaction can strengthen human bonds. Saving money is not the only rationale. The gift of workplace caring keeps on giving, by providing energy and motivation for the hard work ahead.


 
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When Your Employees Know More Than You

Managing today's highly skilled professionals takes special skills — and not the ones that you may think. Oftentimes, knowledge workers know more than you do about their jobs. So, how do you manage people who know more about what they do than you do?

In such instances, you have to look at leadership through the wants and needs of the worker as opposed to the skills of the leader. Here are some quick tips for effectively managing knowledge workers.

Demonstrate passion
In days past, working 40 hours per week and taking 4-5 weeks of vacation meant that people often focused less on loving what they do. Today people work 60-80 hours a week and it's crucial that they love their work to avoid burnout. Those who lead by example and demonstrate passion for what they do make it much easier for their followers to do the same.

Strengthen abilities
With less job security and more global competition, it's critical that people update and refine their skills continuously. Leaders need to look beyond skills needed today and help their workers learn skills they will need tomorrow.

Appreciate time
People have less time today, which means the value of that time has increased. Leaders who waste their workers' time are not looked upon favorably. Leaders will be far more successful if they protect people from things that neither encourage their passions nor enhance their abilities.

Build networks
Today, job security comes from having ability, passion, and a great network. Leaders who enable people to form strong networks both inside and outside the company will gain a huge competitive advantage along with the loyalty of their workers. These professional networks allow people to expand their knowledge and bring it back to the organization.

Support growth
The best knowledge workers are working for more than money. They want to make a contribution and to grow in their fields. Leaders who ask their people, "What can our company do to help you grow and achieve your goals?" will find it comes back tenfold.

Expand happiness and meaning
No one wants to work at a meaningless job that makes them unhappy. Leaders must show their workers how the organization can help them make a contribution to the larger world and feel rewarded for doing something about which they are passionate.

Managing knowledge workers is a challenging and rewarding job. Leaders who do so must look beyond the work and think about the person who does the work if they are to be successful. By appreciating and encouraging the dedication, time, and experience of their workers, leaders help shape not only the futures of the professionals they lead but also the future of their organizations.



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A Deeper Kind of Joblessness



In lieu of a catchy opening line, a hammer-blow of a chart. The median duration of unemployment is, today, more than double what's it been at any point in the last half-century, at 6 months and counting. It's what you might call the dwindling of the American Dream.

Reviving the ghost of the great John Maynard Keynes, economists from Paul Krugman, to Brad DeLong, to Martin Wolf, to Bruce Bartlett, are chalking up a jobless recovery to a lack of aggregate demand. I'd like to advance a suggestion: it's not just the quantity of demand that's problematic — it's also the quality of demand.

So let's talk about jobs — how they're created, and, conversely, how they vanish. Here's a company that caught my eye this week. Knights Apparel, top supplier of clothing to universities, is pioneering a factory called Alta Gracia where workers earn a living wage — 3.5x the minimum wage, to be precise. In an industry premised on rock-bottom pricing, that's an awesomely courageous move that rocks the status quo.

So will it succeed? Maybe, maybe not. Here's the bigger point. Knights is far from the first proponent of higher wages. One of its pioneers? None other than card-carrying communist...Henry Ford. Most know him for making cars, but in fact, he innovated something much bigger than a mere product: the institution of the "job" as we know it today. Not only did this radical innovator institute perhaps one of the first minimum wages, he did it while cutting working hours. Working 40 hours a week for at least a minimum wage? It's a fixture of American society today.

Surprised? Yet, Ford explicitly said that if he paid his workers above the norm, and gave them more leisure time, not only would he gain greater commitment and dedication, in a industry marked by quick turnover — but, more importantly, he'd also spark more, better demand for novel relatively expensive durable goods, like cars, amongst a still relatively poor middle class.

So one might raise their eyebrows, then, and reasonably wonder whether it's American preferences that are killing the American dream. If America has changed so much that what Henry Ford thought was eminently practical is now seen as hopelessly naive — well, then perhaps it's not just bankers, bonuses, and bailouts that are really behind the Great Crash.

Here's what I mean by that. Every time I buy something from your local big-box retailer, it's not that, as protectionists and "patriots" often claim, that I'm destroying an American job. In fact, it's worse: I just might be helping stamp out the idea that there should be jobs as we know them.
Consider: the bulk of that stuff is made, when we cut through the triumphant rhetoric of globalization, by people who are "sub(sub-sub)-contractors," enjoying few, if any, of the benefits we associate with "jobs" — security, tenure, benefits, labor standards, etc. And, of course, when those privileges are gained, production is simply moved to countries, regions, and cities where they haven't been.

Low quality demand, then, means that we buy cheap, but the price is invisibly steep: it ignites a global race to the bottom, what a complexity economist might call a dynamic equilibrium of negative consumption externalities, consumption that results not just in joblessness but a loss in the quality of jobs. The quality of a job is sparked by higher quality demand; or, valuing more than just the dollar price of a thing, but also its human and social impact. When we have low-quality demand, we have low-quality jobs. When we value McDonalds, the result is McJobs.

A living wage is a small, halting — and perhaps even thoroughly misguided — step in a great reset of those self-destructive preferences. Yet a step it nonetheless is.

Contrast it, then, with what you might call high-quality demand. Every so often, I take my own step, in a little experiment I started about a year ago: I buy specific items in my own little budget from a (preferably local) artisan — made with love, care, and respect — but which cost 20-30% more.

Now, my friends, folks, and colleagues seeing only the cost differential, think I'm going a little nuts. Here's what they don't see: that I'm deliberately attempting to see if I can also factor in a different set of benefits: the benefit I enjoy from helping support something and someone I actually care about, the benefits of having a trusted, ongoing relationship with them, instead of merely mutely, anonymously consuming mass-made "product."

Now, maybe I'm just a soft-hearted fool. But my little experiment is changing how, what, and where I buy — and what kinds of benefits I enjoy. In short, my preferences are changing radically: I do enjoy the stuff above, and often, I enjoy it more than the generic, disconnected, alienating stuff I used to "consume." I'm learning to value not just the financial cost of stuff, but, more deeply, its often-invisible, yet still very real, human and social benefits. I suspect that if we are to create tomorrow's jobs, it will require a sea change in preferences.

Note, here, a key nuance. Shifting jobs to lower-wage countries is a tremendous boon to the impoverished. But it would be an even bigger boon if it weren't a double whammy: if, sneakily, we didn't also denude jobs of quality as they were shifted overseas; if the wage differential itself was enough, instead of exploiting a lack of governance and legislation as well; if that which makes a job more than just mere work didn't get, ever so conveniently, lost in translation.

Were that not to have happened already, people around the globe might have had more to spend, and more time to invest in spending it, with less risk — and so perhaps the global economy's problem of aggregate quantity of demand might currently be less severe. As Ford presciently saw a century ago: "well-managed business pays high wages and sells at low prices. Its workmen have the leisure to enjoy life and the wherewithal with which to finance that enjoyment."

Yet, even that depends on a more fundamental cause: higher quality demand. Because to generate higher wages, more leisure, better standards, work that affords space for passion, care, and respect — to offer that to, well one another — we might just have to learn to value the human, natural, and social more, first.

Perhaps this post, like my little experiment, seems idealistic — even naïve — to some of you. And that's the real point. What Keynes and Ford understood that seems to have been lost in the race to hypercapitalism, is this: it's an interdependent world. And in such a world, tracing — and then turning — the ever-more complex, spiralling effects of feedback is what matters. Call it, if you like, by a much older name: wisdom.



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Business Opportunities Advice

Starting your own home business is not a simple task. However once you’ve made that first move and worked your way through everything the next most important thing is to market your business. That is where most of us go wrong – either because we’re not entirely market savvy people or because we try to do what most of the companies or organizations we know are doing right now.

However for your own unique business and your budget this might not be the best place to look at. A common mistake people who start up a business or even after a successful period of the business do is try as much as possible to advertise the business at different places.

Did you know that studies show that an average person has to see an ad at least 6 times before actually considering buying that product or service? If this is the case, then advertising purely will not be the best of options to take.

Finding your business opportunity in itself is an art. So what you must do is first find out ways and means of how you can promote your business that will bring positive results. One of the easiest ways of doing this is buy telling your friends, family, neighbors, previous work collogues, basically everyone you know about your business and what it does. This way, even if they don’t use your service they will recommend it to people they know and we all know what wonders ‘word of mouth’ can do.

Provide services from your business to charitable causes – Not only does this make your business show upon good light but will gain respect among the community as a decent and genuine business.

Another good way of promoting your business and tapping into new opportunities is by partnering or co-advertising products with another similar or complimenting business. For example, if you’re running a business to do with financial consulting, you can partner with a local bank to display your card and in turn you may direct them to the bank if a loan is required by a client etc. Your local community is a great source that can be tapped in to.

Most importantly, look out for opportunities that can add value to your business as well as the community or customer base you’re looking at as people buy confidence in a business more than the product itself.


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