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Kamis, 29 Juli 2010

Communication Culture at Work

Building a Feedback Culture at Work

Giving feedback simply means telling people how they're going at work. However, the real art of feedback is the ability to also accept feedback yourself - being prepared to listen to what others tell you, without being defensive if it's bad news.

Building a feedback culture in your organization, where everyone is comfortable about giving and receiving feedback about their performance, builds employee morale. Accepting feedback yourself helps you discover ways to improve your own or your business performance.

Many managers and supervisors though equate feedback with delivering bad news, with criticism of poor employee performance. But employee feedback also can, and should, be about giving good news. The reality seems to be that it isn't often done.

Giving, and taking, feedback starts at the top, with the business owner, the manager, even with the team leader. It means stepping back from the immediate action and looking at the bigger picture, at the business from a leader's perspective.

What do leaders do? They do things that inspire people to follow them, to help them build the business. Your people need to know exactly what they have to do, or not do, and how well they are going. They need feedback - and so do you.

As a leader you can give positive feedback, deliver negative feedback in a constructive manner and also encourage feedback for yourself. This kind of give and take builds a feedback culture that encourages staff while it grows and strengthens your business.

A Five-Step Process for Improving Communication

Developing a constructive feedback culture in your organization really isn't difficult. Once you change your thinking from manager to leader the rest is easy. Very simply, it takes a five-step process to build more effective employee relationships. You can use this process to guide your reflection as a leader.

1. Think and act like a leader
Learn why you need to be a leader, what people want from a leader, what it takes to be a leader and how constructive feedback is an essential part of leadership.

2. Clarify what you want
Clarify your mission and vision for the business or department and decide what projects and tasks need to be done to achieve it.

3. Understand staff needs
Learn from research what all employees want; then apply some practical strategies for improving your own workplace relationships and business.

4. Plan, discuss, agree, commit
Turn your employees into a team and have fun, whether you own the business or manage a team or department.

5. Give and get feedback
Deal with the 'hard stuff' constructively, knowing what to say and how to say it. Then encourage staff to give you genuine feedback.

Developing a feedback culture means encouraging people to feel comfortable about giving and taking feedback about their performance - in the interests of better business and their own personal development. Feedback doesn't have to be negative; indeed there are far more occasions when positive feedback should be given. As a leader, you can seek those occasions using the above simple five-step process.

By Jennifer McCoy


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Internet Home Business Building Ideas Using Forums

Whilst not all forum members are internet home business owners, most are trying to generate an online home income from a wide variety of different sources. Forums provide an essential platform for like minded people to network and draw on the vast amount of constantly changing internet business building ideas, knowledge and information available on the internet.

We need to keep up to date with what is happening online in order to be aware of important changes that could have an effect our online home business as well as our home business income. Forums are just the place to get that information. By keeping abreast of what is going on in the online world about for example algorithm changes or amendments and changes to programs you are involved with will help you prepare in advance in order to avoid shock and disappointment.

We have the great opportunity to keep up-to-date by joining a variety of good active forums that are related to internet marketing, online home business, seo and internet business building ideas and have an experienced, solid and knowledgeable membership.

By keeping in touch with one another and keeping up with the current online news, which we will find in these forums, then we will all be aware of any changes that are either happening or are in the pipeline that could affect our internet home business or home business income.

It is in the forums that we hear about the latest releases of software, the latest products, strategies or packages and also the very important feedback from the experienced members. This way the newer members will stand a good chance of avoiding any new scams as well as be aware of any really good products or service that are recommended by trusted and well known members.

Whilst drawing on all the valuable knowledge and constructively contributing in the forums, the best bit is being able to quietly promote your own site or internet home business in the space at the bottom of every post - your own signature. So be sure to complete your profile when you join a forum and set up your signature with your keywords linked to your url. Check the rules relating to signatures as they do differ from forum to forum.

When setting up your profile you will have the option to display the country you are from. This enables members from the same country to easily locate each other to discuss and exchange online business ideas as well as solve problems relative to that country, for example which payment processors can or cannot be used in that country or more importantly how do members in that country receive the income earned from their online home business.

Forums provide a win-win situation for all active members so it is advisable to get involved in a variety of forums related to your online activities, contribute and draw from the gold mine of internet home business building ideas whilst at the same time promoting your online home business.



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Internet Home Business – Making The Internet Work For You

Have you ever considered an internet home business? Would you like to make money and work at home at the same time? Let’s face it who wouldn’t. The internet can reach across the globe. It is one of the single most important inventions of our time. You can purchase goods, talk or read emails with the click of a button. The internet has also opened up a new marketplace, one which is available and easily accessible by the general public. It’s called the make money online industry and everyone wants to get in on the action.

Take jewellery for instance. For years people have made their own handmade jewellery and sold it at farmers markets or to their friends. This very simple idea, with the help of the internet, can now be used to make your very own profit making internet home business.

All you have to do is get a business web site. These web sites will allow you to take orders using credit cards or paypal. You can set up shopping carts and design your own web site to attract customers. You can also hire a professional to do it for you. Either way, your web site is the ultimate marketing tool. It’s important that you make it easy to use and appealing to your customers.

Next thing to worry about is your product. You have to have something to sell. If you’re using the jewellery idea, you need to make sure that your product is the best that it can be. Having a wide assortment of jewellery is probably the best idea and if you don’t have any you can always sell other peoples, that the great thing about these excellent work from home ventures, you don’t have to have your own product to make money online.

Any successful work from home business is what you make it. You are ultimately your own boss and to be successful you need to be both ambitious and be able to take chances. You will have to buy supplies, set up your web site and work out the details before you’ll see one penny. This means having a budget, and working within it, probably at a loss, for some time.

Millions of people make money online and work at home. You can too you just need to believe in yourself and take the plunge. Start your profit making internet home business now.

We have executed a research to find the best work at home job. The exclusive results could be found only on Make money online best source. Find more work from great ideas on http://www.tigilet.com/c/Work_at_home.php

By Oliver Turner


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Shop on the Internet and make money at home

How the concept works

Most get paid to shop sites employ cash back websites to help customers make money at home by simply shopping. These cash back sites have plenty of affiliate links on them. Whenever a customer clicks on such a link and makes a purchase on the affiliate site, the cash back site receives a commission from the affiliate site. The cash back site then rewards the customer with a certain percentage of this commission and retains the rest as profit. This is a win-win situation for the cash back site as it allows them to make a tidy profit while also allowing the customer to make money at home easily. This also enhances brand and goodwill and encourages customers to shop on their site more. These cash back sites will usually use cookies to monitor and track transactions made by customers on their site. This way they are able to make the payment for the transaction.

Paid or free

Most cash back sites are free to join. This makes it easier to make money at home without having to make an initial deposit. Usually these sites will also not charge any membership fees too. To avail the services you need to hunt for a cash back site of choice, register with them and obtain a login ID and password. Then once you’ve spotted something you want to shop for online, be sure to use the cash back site for shopping. This way you can start to make money at home easily.

Other ways to make money at home

These cash back websites will not just reward you for shopping - they will even pay you for using their online services. For example, let’s say you were to join an online bookmakers and place bets there - you can still make money at home through these cash back sites. Or let’s say if you take out an insurance quote for a car or a quote for health insurance – then too you can make money at home just through such cash back sites.

Recover costs

Cash back sites are great ways to make money at home – simply because you get to recover almost up to 50% of the money spent on shopping online! Best of all since most cash back sites are free to join you don’t need to make any initial investment to register with such sites. This further increases the potential to make money at home the fast and easy way. So whether it is buying groceries online or buying a high end electronic gadget – shopping online can be a great way to make money at home.

Are you tired of working a 9 to 5 job? Are you tired of working under a nasty boss who keeps pushing you around? Relax. Your troubles are over. You can now make money right from home! It’s simple, safe and super easy. Check out Make Money at Home for more details!
By Alan Lim


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Best Way To Start An Internet Home Business

You can literally start an internet home business in a few minutes simply by signing up for a program with your name and email address, whereas with a brick and mortar business far more planning goes into not only the business, but financial planning, finding premises, sourcing stock, etc.

When it comes to making a choice between the many internet home businesses that are available it is not easy, but it is advisable to plan ahead before making the final decision. Although you want to get up and running as quickly as possible making a quick decision may not necessarily be the right decision.

Spend time thinking about what you really want to achieve with your internet home business. Prepare a budget and work out carefully what you can afford to spend on your internet home business monthly. Perhaps you want to be able to expand the business in the future, add your personality to your website, share your articles and opinions with your website viewers, or generate multiple streams of income by adding more programs to your website.

The above points and more need to be considered before you start an internet home business because when you know what you want to achieve it is easier to make the right decision.

The last thing you want is to be in a situation where you have worked really hard at promoting a website that belongs to somebody else (for example an affiliate website) only to find that the program closes down and you are then left with literally nothing.

It will also be really frustrating if you want to start making changes to your website and adding new programs or articles only to find you do not have access to the source code.

Thinking ahead then, consider starting an internet home business that you have full control of, rather than just promoting an affiliate site that you cannot make any changes to or add to in the future. In other words you need to own your own domain and website so that you have access to the full source code.

You need to be in a position that you are free to make any changes you wish to your website. This will enable you to keep up with the latest trends on the internet (for example being able to add a video to your website) as well as being able to offer a variety of affiliate programs to your visitors as well as being able to remove programs that are not performing and add new ones.

With your own domain you will be able to choose your theme and keywords and optimize your website for the search engines so that you can achieve good rankings in the organic search results and attract free targeted traffic.

Owning your own domain and website will enable you to grow and expand your internet home business. You will be able to continually add unique content to your website in the form of your own articles as well as create new web pages targeted at new keywords. You will be able to build valuable back-links to your website to secure higher rankings in the search results.

Having your own domain and website will enable you to create a totally unique internet home business. You can change the design, add photos and images, add your own articles, add and remove programs, exchange links, etc. Literally it is yours to do what you want with. This gives you total independence and is the way you will be able to grow your business.

Those new to the internet may be thinking they don’t need to do all that. But, bear in mind that as your knowledge and experience grows and you become more familiar with internet marketing techniques and other programs you may want to promote, you will be able apply all your newly learned skills and ideas much easier if you have your own domain and website.

There will be far more options available to you on the internet if you have your own domain an website, as well as unlimited room for growth.

Starting an internet home business that enables you to own your own domain and website is the best way to provide you with a solid foundation on which to freely build and grow your very own unique home business on the internet.


By Cynthia Minnaar


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How to Start Your Work at Home Business the Right Way

There are millions of people all over the world who want quit their jobs and start a home based business. Working at home is quite appealing to many people for various reasons and can be an excellent way to get rid of your dead-end daily work routine. With a work at home business you have the freedom to work when you want and away from the watchful eyes of a boss. In other words, you can work without the pressure of a tight schedule and a boss on a power trip.

However, even with all the advantages of a home based business; there are still people who are hesitant to get started. One of the reasons many people hesitate is that they are scared of losing their money or getting scammed. They are also afraid of stepping out of their comfort zone they have been in for so long with their daily lives. They are afraid that if they decide to quit their current jobs and end up failing in their home based business, they will be in a very bad financial situation.

Although this is sometimes the case, there are plenty legitimate work at home business opportunities that you can plug in to. And you don't have to quit your job to get started. You can start your work at home business on a part time basis until you have built up a sufficient income to quit your job.

Before you go jumping into an opportunity you need to properly research various home based business opportunities that suit your needs and interests. Your research will not only help you figure out your needs and preferences, but also the legitimacy of your chosen work at home business opportunity. It's true that scams are everywhere, but you can easily avoid them if you just do your homework. You will be able to find a work at home business that is just right for you. Do not disregard the research phase of starting a work at home business. Many people skip this step only to find failure because of it.

The majority of successful work at home entrepreneurs are familiar with the industry they belong to. For example, if you are a "people person" who loves talking and can make friends with just about anyone you come across then a network marketing home business might be a good fit for you. Having some knowledge and interest in what you will be doing will make a huge difference in your determination, energy and success.

A large part of success in your work at home business will rely on a few important things: Decide why you want to start a home business and what type of home business it will be, then research it thoroughly and most importantly, get started. Those who wait will never find success. Do these things and you will be well on your way to a successful work at home business.

Do not let anything get in the way of your work at home business success. Yes there will be some frustrating times and failures along the way, but you should never give up! Keep going and it will only be a matter of time before you start to see your work at home business growing and succeeding. Before you know it your old nine-to-five job will be a faded memory.


By Trent Brownrigg


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How To Stay Excited To Succeed in A Work At Home Business

There is little more exciting that the possibility of being able to work from home in your own home business making more money than most people make in their jobs. It is also well known that many people fail to ever make any money in home based business. The question is why do so many fail and what can be done to ensure success. Actually, the answer to this question is very simple. If you want to ensure your home business success then you must refuse to give up.

Many of the most successful entrepreneurs who have made big money in their own home business will tell you that they failed many times before finally making it. The difference is they simply refused to give up. They kept trying and refining their marketing and business strategies until they efforts paid off and their business took off.

It is not easy to succeed in home based business. If it were they would be no value in it. That is why those who succeed big time in home business are those who have simply refused to accept defeat. Even if they failed once or twice or even many times they learned from each failure and tried again. They tried again and again until they achieved the success they were looking for.

The following are some simple tips to help you stay motivated and on track even when failure seems to follow you around.

1) Write down why you want to succeed in your home business. Maybe you want to be able have more time with your family or maybe you want to be able to retire early and travel the world. As you go along in your journey read over this vision again and again to remember what it is you seek.

2) Keep a journal of what has worked for you and has not worked. Refer often to this journal often so that you don't make the same mistakes again.

3) Dream Big! Even if your dream is only to make $100,000 a year in your home business decide that you are going to go after an income of $500,000 per year and your chances of making $100,000 are even greater. Think big and you will achieve more than you ever imagined you could.

4) Make the deliberate decision that you will never give up no matter what happens. This is the type of commitment that makes dreams happen.

You don't have to accept defeat and give up your dream of owning a profitable home business. Even if you have failed 100 times you can learn something from each attempt and that increases your chances of success the next time. It is about considering that your glass is half full instead of half empty. Consider it this way. Each time you try and fail you have learned what doesn't work and that means you are one step closer to your dream than you were before.

By John Terry


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Taking meeting minutes

Taking minutes is a necessity of many organizational gatherings. It is a final accurate record of what transpired at a meeting. It does not have to be a difficult task. The following article addresses some basic items to remember when taking minutes at a meeting.

The meeting needs to be organized. If a meeting is not structured or if it is disorganized, chances are the minutes will reflect this. Make sure that the Chairperson holding the meeting understands the fundamentals of what must occur. This will be the first step in the whole process running smoothly.

The minutes-taker should not be a participant in the meeting. In order to allow for the minutes-taker to pay the best attention possible, he or she should not be a participant in the meeting—only the taker of the minutes. Their sole responsibility should be that of taking the minutes.

The minutes-taker should sit as close as possible to the Chairperson. Having the minutes-taker sit close by the Chairperson will make it easier for that person to clarify any points that might have been made.

The minutes-taker should have a list of all attendees at the meeting and a copy of the Agenda. The minutes-taker should have a complete list of all attendees of the meeting. If this is not possible, before the meeting begins, pass around a piece of paper for everyone to print his or her name on.

Note anyone who arrives at the meeting late or leaves early.

For the record, it should be noted if any of the attendees arrives late or leaves early.

Have an agenda for the meeting ready and a copy of the minutes for the last meeting. The minutes-taker should have at his or her disposal the agenda for the meeting and a copy of the minutes for the last meeting. All background information pertaining to the meeting should also be provided to the minutes-taker. They may need to refer back to this information during the meeting. The whole process can flow much more smoothly if the minutes-taker has some knowledge of the subjects to be discussed.

Make sure the minutes reflect the ‘address’ of the meeting.

The minutes should reflect the name of the association meeting, the location, date and time of the meeting as well. An example of this would be; “MINUTES OF THE MEETING OF ABC COMPANY”, January 1, 2000, Tucson, Arizona, the Hilton Hotel on Broadway Avenue, 8:00 am.

Do not deviate from the agenda. It is best to stick to the agenda as much as possible in order to keep all information on record. Do not allow any business to be discussed that is not on the agenda. This will make for mass confusion.

Use a tape recorder as a backup. In case the minutes-taker become distracted and misses something at the meeting, having a tape recording of the meeting can be of great value. It can be replayed for the vital information that might have been overlooked.

Record motions properly. A motion is a formal suggestion made by an attendee at the meeting that has been seconded by another attendee, and then passed by a vote. The minutes-taker may need to restate a motion after a lengthy discussion. It is therefore very important to record these motions exactly as they have been stated. An example of how to document a motion is as follows: Moved, seconded, and carried that all members of the Board will receive a three percent cost of living raise. Be sure to list the names of all attendees making and seconding any motions.

Record every action taken. The minutes-taker should record every action taken, whether they seem trivial or not. If there are any questions regarding importance, the minutes-taker should speak to the Chairperson as soon as possible after the meeting.

After the meeting has finished, the minutes must then be transcribed into the style that was previously followed. This should be done as soon as possible. There are three basic styles for minutes. It is best to keep the minutes in the same style as they were recorded in the previous months meeting. The following styles for minutes are:

a. Report – this is a full record of all discussions that includes the names of all speakers, movers and seconders of any motions, written in a narrative style.

b. Minutes of Narration – these include some of the discussions that took place and important details. This style of minutes is considered a legal document.

c. Minutes of Resolution – these are limited to the recording of the actual words of all resolutions that were passed. Movers and seconders are not recorded. Each resolution that is made commences RESOLVED THAT. This style of minutes is also considered a legal document.

One final tip would be to read the book Robert’s Rules of Order. This is an excellent tool to assist anyone taking minutes. It will help to familiarize you with the format for making, seconding and amending motions.

Minutes-taking is a necessity for formal meetings, yet it doesn’t have to be difficult. Use the tips listed above the next time you or someone else needs to take the minutes at a meeting. Good luck!


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