As objective as many of us like to feel that we may be, the fact is that even in business relationships, we still judge people by how they act, how they speak and how they write. Indeed, just because so many people in business behave clumsily, misspeak and often produce inferior written work, it does not mean that one should feel justified in skimping when it comes to developing these skills successfully. On the contrary, good business manners, articulate speech and well-written business correspondence can set a businessperson apart from the others - if only by way of contrast.
Even for the person who thinks that their knowledge of business etiquette and protocol is well beyond reproach, there is still as much to learn as there are awkward situations which can show just how tenuous a perceived grasp of such professional fluency can be. For example, one angry client or customer ranting and raving can send plans A through E of Business Etiquette 101 flying out the window to an ignominious death. Indeed, with the probability of such instances arising, it is far better to prepare a bit more thoroughly for such eventualities than to let a misbehaving antagonist make you a misbehaving protagonist. On the whole, when it comes to your job, your money and your future, any time spent learning proper manners, speech and conventions in writing can only help you in business.
And, fortunately, the well-behaved and impeccably eloquent business people of the English-speaking world have made their resources pertaining to exactly these issues available on the Internet for us all to learn from. Based on their own experiences, these writers offer some keen advice on these important conventions of business.
By Buzzle Staff and Agencies
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